Privacy Policy
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1. Introduction
This Privacy Policy describes how Maven (Asia) Ltd. (“we”, “us” or “our”) collects, uses, discloses and otherwise handles your personal data when you visit our website (the “Site”), use our services (including placing an order), or otherwise communicate with us (collectively, the “Services”).
2. What personal data we collect
We collect information you provide directly (e.g. name, contact, address, order details), usage information (device, browser, IP, cookies), and data from third parties such as payment or logistics partners.
3. How we use your personal data
We use your data to fulfil orders, manage accounts, send communications, provide customer support, prevent fraud, improve our services, and comply with legal obligations.
4. Cookies
We use cookies and similar technologies to enhance your experience and analyse usage. You can disable cookies in your browser, but this may affect functionality.
5. Disclosure
We may share data with service providers (payment, logistics, IT, analytics), affiliates, and authorities where required by law or to protect our rights.
6. International transfers
Your data may be transferred outside Hong Kong, but we ensure adequate protection measures are in place.
7. Retention
We retain personal data only as long as necessary for its purpose or as required by law.
8. Your rights
You may request access, correction, deletion, or opt-out of marketing at any time by contacting us at michaelms@mavenhk.com.
9. Security
We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date. Continued use of our services signifies acceptance of any changes.
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